An encryption flaw called the Heartbleed bug is already being called one of the biggest security threats the Internet has ever seen. The bug has affected many popular websites and services — ones you might use every day, like Gmail and Facebook — and could have quietly exposed your sensitive account information (such as passwords and credit card numbers) over the past two years. But it hasn't always been clear which sites have been affected. Mashable reached out some of the most popular social, email, banking and commerce sites on the web. We've rounded up their responses below.
Some Internet companies that were vulnerable to the bug have already updated their servers with a security patch to fix the issue. This means you'll need to go in and change your passwords immediately for these sites. Even that is no guarantee that your information wasn't already compromised, but there's also no indication that hackers knew about the exploit before this week. The companies that are advising customers to change their passwords are doing so as a precautionary measure. Although changing your password regularly is always good practice, if a site or service hasn't yet patched the problem, your information will still be vulnerable. Also, if you reused the same password on multiple sites, and one of those sites was vulnerable, you'll need to change the password everywhere. It's not a good idea to use the same password across multiple sites, anyway. We'll keep updating the list as new information comes in. Last update: April 11, 6:14 p.m. ET
Social Networks
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Facebook
Unclear
Yes
YesYes
"We added protections for Facebook’s implementation of OpenSSL before this issue was publicly disclosed. We haven’t detected any signs of suspicious account activity, but we encourage people to ... set up a unique password."
Instagram
Yes
Yes
YesYes
"Our security teams worked quickly on a fix and we have no evidence of any accounts being harmed. But because this event impacted many services across the web, we recommend you update your password on Instagram and other sites, particularly if you use the same password on multiple sites.”
LinkedIn
No
No
No
"We didn't use the offending implementation of OpenSSL in www.linkedin.com or www.slideshare.net. As a result, HeartBleed does not present a risk to these web properties."
Pinterest
Yes
Yes
YesYes
"We fixed the issue on Pinterest.com, and didn’t find any evidence of mischief. To be extra careful, we e-mailed Pinners who may have been impacted, and encouraged them to change their passwords."
Tumblr
Yes
Yes
YesYes
"We have no evidence of any breach and, like most networks, our team took immediate action to fix the issue."
Twitter
No
Yes
Unclear
Twitter wrote that OpenSSL "is widely used across the internet and at Twitter. We were able to determine that [our] servers were not affected by this vulnerability. We are continuing to monitor the situation." While reiterating that they were unaffected, Twitter told Mashable that they did apply a patch.
Other Companies
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Apple
No
No
No
"iOS and OS X never incorporated the vulnerable software and key web-based services were not affected."
Amazon
No
No
No
"Amazon.com is not affected."
Google
Yes
Yes
YesYes*
“We have assessed the SSL vulnerability and applied patches to key Google services.” Search, Gmail, YouTube, Wallet, Play, Apps and App Engine were affected; Google Chrome and Chrome OS were not.
*Google said users do not need to change their passwords, but because of the previous vulnerability, better safe than sorry.
Microsoft
No
No
No
Microsoft services were not running OpenSSL, according to LastPass.
Yahoo
Yes
Yes
YesYes
"As soon as we became aware of the issue, we began working to fix it... and we are working to implement the fix across the rest of our sites right now." Yahoo Homepage, Yahoo Search, Yahoo Mail, Yahoo Finance, Yahoo Sports, Yahoo Food, Yahoo Tech, Flickr and Tumblr were patched. More patches to come, Yahoo says.
Email
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
AOL
No
No
No
AOL told Mashable it was not running the vulnerable version of the software.
Gmail
Yes
Yes
YesYes*
“We have assessed the SSL vulnerability and applied patches to key Google services.”
*Google said users do not need to change their passwords, but because of the previous vulnerability, better safe than sorry.
Hotmail / Outlook
No
No
No
Microsoft services were not running OpenSSL, according to LastPass.
Yahoo Mail
Yes
Yes
YesYes
"As soon as we became aware of the issue, we began working to fix it... and we are working to implement the fix across the rest of our sites right now."
Stores and Commerce
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Amazon
No
No
No
"Amazon.com is not affected."
Amazon Web Services(for website operators)
Yes
Yes
YesYes
Most services were unaffected or Amazon was already able to apply mitigations (see advisory note here). Elastic Load Balancing, Amazon EC2, Amazon Linux AMI, Red Hat Enterprise Linux, Ubuntu, AWS OpsWorks, AWS Elastic Beanstalk and Amazon CloudFront were patched.
eBay
No
No
No
"eBay.com was never vulnerable to this bug because we were never running a vulnerable version of OpenSSL."
Etsy
Yes*
Yes
YesYes
Etsy said that only a small part of its infrastructure was vulnerable, and they have patched it.
GoDaddy
Yes
Yes
YesYes
"We’ve been updating GoDaddy services that use the affected OpenSSL version." Full Statement
Groupon
No
No
No
"Groupon.com does not utilize a version of the OpenSSL library that is susceptible to the Heartbleed bug."
Nordstrom
No
No
No
"Nordstrom websites do not use OpenSSL encryption."
PayPal
No
No
No
"Your PayPal account details were not exposed in the past and remain secure." Full Statement
Target
No
No
No
"[We] launched a comprehensive review of all external facing aspects of Target.com... and do not currently believe that any external-facing aspects of our sites are impacted by the OpenSSL vulnerability."
Walmart
No
No
No
"We do not use that technology so we have not been impacted by this particular breach."
Videos, Photos, Games & Entertainment
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Flickr
Yes
Yes
YesYes
"As soon as we became aware of the issue, we began working to fix it... and we are working to implement the fix across the rest of our sites right now."
Hulu
No
No
No
No comment provided.
Minecraft
Yes
Yes
YesYes
"We were forced to temporary suspend all of our services. ... The exploit has been fixed. We can not guarantee that your information wasn't compromised." More Information
Netflix
Yes
Yes
YesYes
"Like many companies, we took immediate action to assess the vulnerability and address it. We are not aware of any customer impact. It’s a good practice to change passwords from time to time, now would be a good time to think about doing so. "
SoundCloud
Yes
Yes
YesYes
SoundCloud emphasized that there were no indications of any foul play and that the company's actions were simply precautionary.
YouTube
Yes
Yes
YesYes*
“We have assessed the SSL vulnerability and applied patches to key Google services.”
*Google said users do not need to change their passwords, but because of the previous vulnerability, better safe than sorry.
Banks and Brokerages
All the banks we contacted (see below) said they were unaffected by Heartbleed, but U.S. regulatorshave warned banks to patch their systems.
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Bank of America
No
No
No
"A majority of our platforms do NOT use OpenSSL, and the ones that do, we have confirmed no vulnerabilities."
Barclays
No
No
No
No comment provided.
Capital One
No
No
No
"Capital One uses a version of encryption that is not vulnerable to Heartbleed."
Chase
No
No
No
"These sites don’t use the encryption software that is vulnerable to the Heartbleed bug."
Citigroup
No
No
No
Citigroup does not use Open SSL in "customer-facing retail banking and credit card sites and mobile apps"
E*Trade
No
No
No
E*Trade is still investigating.
Fidelity
No
No
No
"We have multiple layers of security in place to protect our customer sites and services."
PNC
No
No
No
"We have tested our online and mobile banking systems and confirmed that they are not vulnerable to the Heartbleed bug."
Schwab
No
No
No
"Efforts to date have not detected this vulnerability on Schwab.com or any of our online channels."
Scottrade
No
No
No
"Scottrade does not use the affected version of OpenSSL on any of our client-facing platforms."
TD Ameritrade
No
No
No
TD Ameritrade "doesn't use the versions of openSSL that were vulnerable."
TD Bank
No
No
No
"We're currently taking precautions and steps to protect customer data from this threat and have no reason to believe any customer data has been compromised in the past."
T. Rowe Price
No
No
No
"The T. Rowe Price websites are not vulnerable to the “Heartbleed” SSL bug nor were they vulnerable in the past."
U.S. Bank
No
No
No
"We do not use OpenSSL for customer-facing, Internet banking channels, so U.S. Bank customer data is NOT at risk."
Vanguard
No
No
No
"We are not using, and have not used, the vulnerable version of OpenSSL."
Wells Fargo
No
No
No
No reason provided.
Government and Taxes
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
1040.com
No
No
No
"We're not vulnerable to the Heartbleed bug, as we do not use OpenSSL."
FileYour Taxes.com
No
No
No
"We continuously patch our servers to keep them updated. However, the version we use was not affected by the issue, so no action was taken."
H&R Block
No
No
No
"We are reviewing our systems and currently have found no risk to client data from this issue."
Healthcare .gov
No
No
No
"Healthcare.gov consumer accounts are not affected by this vulnerability."
Intuit (TurboTax)
No
No
No
Turbotax wrote that "engineers have verified TurboTax is not affected by Heartbleed." The company has issued new certificates anyway, and said it's not "proactively advising" users to change their passwords.
IRS
No
No
No
"The IRS continues to accept tax returns as normal ... and systems continue operating and are not affected by this bug. We are not aware of any security vulnerabilities related to this situation."
TaxACT
No
No
No
"Customers can update their passwords at any time, although we are not proactively advising them to do so at this time."
USAA
Yes
Yes
YesYes
USAA said that it has "already taken measures to help prevent a data breach and implemented a patch earlier this week."
Other
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
Box
Yes
Yes
YesYes
"We're currently working with our customers to proactively reset passwords and are also reissuing new SSL certificates for added protection."
Dropbox
Yes
Yes
YesYes
On Twitter: "We’ve patched all of our user-facing services & will continue to work to make sure your stuff is always safe."
Evernote
No
No
No
"Evernote's service, Evernote apps, and Evernote websites ... all use non-OpenSSL implementations of SSL/TLS to encrypt network communications." Full Statement
GitHub
Yes
Yes
YesYes
GitHub said it has patched all its systems, deployed new SSL certificates and revoked old ones. GitHub is asking all users to change password, enable two-factor authentication and "revoke and recreate personal access and application tokens."
IFTTT
Yes
Yes
YesYes
IFTTT emailed all its users and logged them out, prompting them to change their password on the site.
OKCupid
Yes
Yes
YesYes
"We, like most of the Internet, were stunned that such a serious bug has existed for so long and was so widespread."
Spark Networks (JDate, Christian Mingle)
No
No
No
Sites do not use OpenSSL.
SpiderOak
Yes
Yes
No
Spideroak said it patched its servers, but the desktop client doesn't use a vulnerable version of OpenSSL, so "customers do not need to take any special action."
Wordpress
Unclear
Unclear
Unclear
Wordpress tweeted that it has taken "immediate steps" and "addressed the Heartbleed OpenSSL exploit," but it's unclear if the issue is completely solder. When someone asked Matt Mullenweg, WordPress' founding developer, when the site's SSL certificates will be replaced and when users will be able to reset passwords, he simply answered: "soon."
Wunderlist
Yes
Yes
YesYes
"You’ll have to simply log back into Wunderlist. We also strongly recommend that you reset your password for Wunderlist." Full Statement
Password Managers
Was it affected?
Is there a patch?
Do you need to change your password?
What did they say?
1Password
No
No
No
1Password said in a blog post that its technology "is not built upon SSL/TLS in general, and not upon OpenSSL in particular." So users don't need to change their master password.
Dashlane
Yes
Yes
No
Dashlane said in a blog post users' accounts were not impacted and the master password is safe as it is never transmitted. The site does use OpenSSL when syncing data with its servers but Dashlane said it has patched the bug, issued new SSL certificates and revoked previous ones.
LastPass
Yes
Yes
No
"Though LastPass employs OpenSSL, we have multiple layers of encryption to protect our users and never have access to those encryption keys." Users don't need to change their master passwords because they're never sent to the server. But passwords for other sites stored in LastPass might need to be changed.
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